Department of Social Services
Profile Industry : Government & Defence
SECTOR : Federal Government
INCLUSIVE PROGRAMS : Pride in Diversity
Australian Workplace Equality Index Tiers : AWEI Bronze


We aspire to be Australia’s pre-eminent social policy agency. Our mission is to improve the lifetime wellbeing of people and families in Australia.


As the leading social policy agency for Australia our responsibilities are broad and cover the following subject areas:

  • Families and children
  • Housing support
  • Seniors
  • Communities and vulnerable people
  • Disability and carers
  • Women’s safety
  • Mental health
  • Settlement and multicultural affairs
  • Review of Australia’s Welfare systems.


We are looking for enthusiastic, motivated people who want to make a contribution to the delivery of Australia’s social policy agenda. If you are seeking to work for an organisation that values diversity and inclusion and truly wants to make a difference in the life of Australians, then this is for you. Departmental roles are varied with a focus on improving the lifetime wellbeing of people and families in Australia. In your role you can bring a Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTQI) perspective to our policy and programs and be part of a welcoming, supportive and inclusive workplace.


The department’s National Office is located in Canberra, ACT. There are regional offices in the state capitals.


We are about people and families and delivering the best social policy for all stages of life.


Particular roles within the department require specific qualifications, such as legal roles which require a legal qualification.


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The Department has approximately 2400 employees.


Conditions of service, including pay scales are available on the Department website – visit

DSS Pride is our LGBTQI and Allies network group which is led by the DSS Pride Committee. The Committee’s role is to help foster LGBTQI inclusion in the department. We also have two Senior LGBTQI Champions who support the Committee in achieving its goals and represent the Committee on aspects relating to LGBTQI workplace inclusion when required.

Warren Pearson Branch Manager, Department Of Social Services

I am Branch Manager of Service Delivery (Central-West) that manages a range of regional network offices for DSS across South Australia, Western Australia and the Northern Territory and I am also proud to be the co-champion of DSS Pride.

Since 2013 I have worked in the disability policy, settlement and multicultural spaces and know the exciting experiences on offer for graduates. DSS understands the importance of fostering diversity in the workplace and provides a wonderful opportunity to experience social policy development in action in a supportive and inclusive environment. 


Company Attribute
AWEI Bronze Employer
AWEI Gold Employer
AWEI Participating Employer
AWEI Platinum Employer
AWEI Platinum Qualifier
AWEI Silver Employer
LGBTI Diversity Strategy
LGBTI Employee Network
LGBTI Recruitment Policy
Pride in Diversity Member
Pride in Health Member
Pride in Sport Member
Transitioning Policy for Trans Employees
Department of Social Services