Profile Industry : Retail & Consumer Products
SECTOR : Private
INCLUSIVE PROGRAMS : Pride in Diversity
Australian Workplace Equality Index Tiers : AWEI Gold

Founded in 1924, Woolworths Group is Australia’s largest retailer with more than 3,500 stores across Australia and New Zealand that span food, drinks, petrol, general merchandise and hotels. We are a proud, home-grown Australian business, employer of more than 205,000 people and a committed business partner of many thousand local farmers, producers and manufacturers.

Woolworths Group manages some of Australia’s most recognised and trusted brands. We endeavour to create a world-class experience for consumers across all our stores and platforms. Woolworths Group consists of Woolworths Supermarkets, Woolworths Petrol, Big W, BWS, Dan Murphy’s and Countdown.

We endeavour to create a world class experience for customers across all of our stores and platforms. The Woolworths Australian Food team has rallied behind their purpose ‘we bring a little good to everyone every day’ and is working towards a clear strategy to put our customers first. The Drinks business, including Dan Murphy’s and BWS, continues to innovate our offer to provide the best value and convenience to customers, in-store and online. Our NZ Food team is engaged on their purpose ‘To make Kiwis’ lives a little better everyday’ and the BIG W team continues towards their vision to help all Australians ‘LIVE BIG FOR LESS’. We serve over 900 million customers each year. We directly employ over 205,000 people, and indirectly, many thousands more, through our supply chain. Here at Woolworths, we take care of our own – customers, team members, manufacturers, producers – anyone and everyone who walks through our doors.

Who We’re Looking For

Our group purpose is “We create better experience together” – better customer experiences, better team experiences and better community experiences. At Woolworths Group, a person’s individuality is just as important as their academic and trade skills. Therefore, we provide a platform for everyone to progress and succeed in their careers, regardless of race, gender, age, disability, sexual orientation and gender identity. We value diversity and our customers should see in Woolworths’ people a reflection of themselves and their community.

We have been working hard to create an inclusive environment in which we celebrate the diversity of our teams and provide a sense of freedom for all Team Members to bring their whole self to work. Our diverse workforce encompasses different minds, backgrounds, experiences and perspectives all coming together to create better experiences together to better people’s lives. We expect a high standard of customer engagement from our team members, as we always put our customers 1st. As one of Australia and New Zealand’s largest retailers, there are many roles and opportunities that are offered across various functions. Your career could span Retail, Store Operations, Human Resources, Sales, Legal, Finance, IT and many more areas. If you share our values of ‘I care deeply, I listen and learn and I always do the right thing’, then Woolworths Group is the place for you.

Where are you located?

Woolworths Group has a presence across Australia’s and New Zealand’s cities, regions and remote areas, we are part of the fabric of society.


Due to the large scale of our business, we provide a wide range of opportunities to a diverse range of skill sets. Woolworths group has a large range of opportunities and programs on offer. Visit our career page below for more information: https://www.wowcareers.com.au/

Size of Organisation

Woolworths Group is one of Australia’s largest retailers and employers. We service 28 million loyal customers every single week and we have a happy family of more than 205,00 team members – 6,500 of whom have been with us for over 25 years.

Organisational Benefits

We have recently relaunched our team benefits. Please see our range of benefits at: https://www.wowcareers.com.au/page/Careers/Come_and_work_for_us/Employee_Benefits/

LGBTI inclusion is a priority at Woolworths Group and we have been striving to build a really inclusive culture. Celebrating diversity in all its forms is part of creating a vibrant and inclusive place to work; where everyone can bring their whole selves to work and our LGBTI community are supported and respected.

In 2017, Woolworths Group made a Corporate Responsibility commitment to reach Gold Tier in the Australian Workplace Equality Index by the year 2020. In 2018, Woolworths Group was proud to be recognised as a Gold Tier Employer in the AWEI for our continued commitment to creating an inclusive culture. Woolworths Group was the first retailer to be awarded Gold and our teams are thrilled with the achievement.

Recognised across Woolworths Group, ‘Wear it Purple Day’ is a day where our stores, support offices and sites can celebrate diversity and support LGBTI team members. In 2018, more than 2000 stores across the Woolworths Group celebrated Wear it Purple Day. Woolworths also actively sponsors Mardi Gras and Midsumma to show our public support for the LGBTI community. Another way we aim to create an inclusive environment in the workplace is by providing support and guidance in relation to gender transition. This means we provide tailored support for the transitioning team member, their managers and team members. Our goal is to continually foster an inclusive workplace where everyone can bring their whole self to work.

Proud at Woolworths Group Network

Our Proud network exists to create a supportive environment across Woolworths Group for our team who identify as LGBTI or who are supporting allies of the community. Proud is made up of 1900 individuals and growing, who believe in diversity, acceptance and equality in the workplace. Proud is an active network hosting educational events, awareness training and social events all around Australia.

Rachel Mead is a Senior Culture and People Partner, who has been with Woolworths Group for 30 years.

“I work at Woolworths because I love the challenge and variety of working in a fast paced retail environment. In my experience our culture is authentic and inclusive. It’s a great place to work! I have been ‘out’ at work for over 20 years. For the vast majority of that 20 years and certainly over the last 15 years I have found identifying as LGBTI incredibly easy. My colleagues have been open, accepting and genuinely interested in me as a person. I feel very comfortable to just be me at work and I never feel that I need to present myself differently. Diverse teams achieve better outcomes, but diverse teams only thrive in a culture of inclusion where individual difference is respected, encouraged and celebrated. We all perform better when we can be our true selves at work!”



Jefferson Damayo works for Woolworths Group in the Environment & Sustainability Department, he was previously a Search Engine Optimiser (SEO) within the Group for Dan Murphy’s. He has been a part of the Woolworths Group family for approximately five years.

“I chose Woolworths, purely out of luck. Dan Murphy’s had reached out to me to start in a Christmas casual position and the position as Customer Service agent sounded interesting. My experience in identifying as LGBTI at Woolworths has been exceptional! Nothing like I have experienced before at my previous workplaces. All I can say is that I have never worked in a place with such a large LGBTI community. The culture & environment is very friendly and accepting of who I am. It is one of the main reasons I have stayed in Woolworths. I believe inclusion in general of all minority groups is important, and Woolworths is leading the way! I have come across many walks of life at the Dan Murphy’s contact centre, and I have noticed how many who feel vulnerable outside of the work environment, including myself, feel safe and comfortable at Woolworths”.

Company Attribute
AWEI Bronze Employer
AWEI Gold Employer
AWEI Participating Employer
AWEI Platinum Employer
AWEI Platinum Qualifier
AWEI Silver Employer
LGBTI Diversity Strategy
LGBTI Employee Network
LGBTI Recruitment Policy
Pride in Diversity Member
Pride in Health Member
Pride in Sport Member
Transitioning Policy for Trans Employees